What is the minimum order quantity?
+
Our standard MOQ is 500 units per SKU. This makes us ideal for small brands, Amazon sellers, and Shopify stores testing a new product. Volume pricing tiers start at 500,1000,3000, 5000, 10000, and 30000 units with significant per-unit savings.
Can I completely customize the formula and flavor?
+
Yes — fully. Our ODM service starts from a blank formula. You choose nutrients, dosages, flavor (50+ options), gummy shape, color, and packaging format. For faster launch, our OEM service lets you private-label our proven ready-made formulas with your own brand.
How long does the entire process take?
+
Stock formula OEM: typically 15–30 days from order to delivery. Custom ODM formula: typically 30-60 days. Timeline includes formula approval, sample sign-off, production, QC testing, label printing, filling, and shipping. Rush production is available for select formulas.
What certification documents do you provide?
+
Every order includes: Certificate of Analysis (COA) from a third-party lab, Certificate of Conformity, HALAL certificate, GMP certificate, ingredient specifications, and safety data sheets. Our regulatory team can assist with country-specific import registrations.
Do you offer free samples before I commit?
+
Yes — we provide free product samples for qualified buyers. Contact us with your business details and target formula; our team will assess and dispatch samples within 5–10 business days. Courier cost is typically covered for first requests.
What shipping terms do you offer?
+
We offer FOB, CIF, and DDP (Delivered Duty Paid) to 80+ countries. Our logistics partners handle all customs documentation. Air freight: 7–15 business days. Sea freight: 25–40 business days. Full tracking provided for all orders.
